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AI receptionist

Every call and message answered, day and night.

We set up and run an AI receptionist on your phone line and WhatsApp. It answers in your customers' language, takes bookings and requests, and sends them straight to you.

In short

What does FORMA's AI receptionist do?

It answers your business phone line and WhatsApp 24 hours a day, in your customers' language. It answers common questions, takes bookings and messages and sends them to you, and calls back new website enquiries. It follows the instructions you agree with us, and it is part of the Grow and Scale plans.

What it handles.

The calls and messages you miss while you are with a customer, after hours and at weekends.

  • Questions about opening hours, services and location
  • Bookings and requests, sent to you
  • Call-backs for new enquiries from your website
  • Messages with the caller's details

How we set it up.

You tell us how you work. We write its instructions from your services and rules, connect your phone line and WhatsApp, and test it in each language before it goes live.

  • Instructions written for your business
  • A local number where available
  • Tested in every language before launch
  • Switched on only after you approve it

Answers your way.

It answers the way you tell it to: your services, your opening hours, your rules.

  • Follows the instructions you agree with us
  • Speaks your customers' language
  • Takes a message when it does not know the answer

Who it is for.

Businesses that live on calls, bookings and enquiries.

  • Dental and medical practices
  • Salons, barbers and wellness
  • Auto repair and detailing
  • Hotels, guesthouses and restaurants
  • Trades and home services
Plans

One plan. Everything run for you.

Prices follow where your business is. Setup once, then a monthly plan.

Prices shown for United States in USD.

Start

For any business that needs to be found.

$89/ month

+ $549 one-time setup · Renews monthly

  • Website up to 5 pages, in 1–2 languages
  • Google Business Profile, Bing Places and Apple Business Connect
  • Structured data and FAQs that AI assistants can read
  • Hosting, HTTPS, backups and one change a month
  • Monthly one-page report

Scale

For B2B companies that need new clients.

$1,690/ month

+ $1,690 one-time setup · Minimum 3 months

  • Everything in Grow
  • Done-for-you outbound: lists, email, calls and replies
  • Meetings with interested prospects booked into your calendar
  • Sending domains and numbers run by us
  • Weekly report
For exporters and importers

Access sprint

One country, one sector, about six weeks. We map the market, check companies by phone with local operators, confirm interest and introduce you.

Access sprint
$3,900Map, phone checks, confirmed interest and introductions
Market scan
$890Map and a checked shortlist of 25 companies

Your price depends on where your business is registered and is confirmed in your proposal before work begins. Extra receptionist minutes cost $0.29 each. Domain and applicable taxes are extra.

FAQ

Frequently asked questions.

Clear answers before we begin.

Can it take bookings?

Yes. It takes bookings and requests from callers and on WhatsApp, and sends them to you.

Which languages does it speak?

More than 50, including Afrikaans, Arabic, Filipino, Korean, Russian and Vietnamese. We test each language before launch.

Does it answer WhatsApp too?

Yes. It answers your phone line and WhatsApp, 24/7, and sends bookings and messages to you. The Grow plan includes a local number where available.

How many minutes are included?

The Grow plan includes 300 receptionist minutes a month. Extra minutes are charged per minute at the rate shown in the pricing for your region.

What happens when it cannot help?

It takes a message with the caller's details and sends it to you, following the rules you set.

Your business. Our work.

Let’s bring you more customers.

Start with a free Growth Snapshot: a preview of your new homepage, what AI assistants say about you and how your calls are answered today.

or write to hello@formastudiodigital.com